Frequently Asked Questions

Yes! We ship to all provinces and cities across the Philippines through Flash Express and J&T Express. Wherever you are in the country, we'll get your Ulap sheets to you.

Once your order is shipped, just send us a message on Instagram or via email and we'll give you your tracking number and courier details right away. We're always happy to help!

📩 @ulapbeddings  ·  order@ulapbeddings.com

We offer a full range of sizes including Single (Silk only), Double, Full Double, Queen, King, and California King. For the exact dimensions of each size, visit our Size Guide page — it covers bedsheets, pillowcases, duvet covers, and pillows.

Both are beautiful — but they feel and perform differently:

Silk Bedsheets are made from premium mulberry silk. They're naturally cool, hypoallergenic, and have that signature luminous smoothness. Perfect if you run hot or have sensitive skin. They do require a little more care when washing.

Cotton Bedsheets are made from long-staple cotton in a sateen weave. They're breathable, crisp, and incredibly durable — and they actually get softer with every single wash. Great for everyday use and easier to maintain.

Not sure which to pick? Silk is luxury. Cotton is everyday luxury. Both will make you never want to leave your bed. ☁

Each material has specific care needs to keep them soft and beautiful for longer. Visit our Care Guide page for detailed instructions for silk, cotton, duvet fillers, and more — including what to do and what to avoid.

We accept returns within 7 days of delivery for items that are unused, unwashed, and in their original packaging. For the full details including what qualifies and who shoulders shipping, visit our Returns & Exchange page.

We sincerely apologize if that happened! Please contact us immediately with a photo of the issue and your order number. We'll arrange a replacement and we shoulder the return shipping cost completely — it's fully on us. For more details, see our Returns & Exchange page.

We accept a wide range of payment options so you can check out your way:
Please note that credit card installment is not available at this time, but we do offer buy-now-pay-later options through SPayLater and BillEase.

Absolutely. Our store is powered by Shopify, one of the most trusted e-commerce platforms in the world. All transactions are encrypted and secure. We never store your card details — Shopify handles everything safely on our behalf.